Returns & Exchanges
At Official Pix Autographs, we want you to be completely satisfied with your luxury fashion purchases. If your item is not a perfect fit, we offer a 30-day window for returns and exchanges on all unworn apparel and accessories with original tags attached.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the specific order containing the items you wish to return to receive a unique Return Authorization number.
- 2.Prepare the Package
Carefully pack the items in their original designer packaging, ensuring all security tags are intact and including the printed return slip inside the box.
- 3.Ship Your Items
Affix the prepaid shipping label provided in your portal to the exterior of the package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund or exchange will be processed to your original payment method within 5-7 business days.
